Support for existing clients

Your policy.
The right next step.

Different insurers have different service contacts. Start with the details on your policy, or ask our agency for help, wherever you live in Indiana.

01 / Policy support

A claim or loss.

Use the claims number or website listed on your policy documents or insurance ID card. Your insurer handles reporting and claim decisions under your actual policy.

Need help locating the correct claims contact? The agency can help point you in the right direction.

Ask for claims guidance

02 / Policy support

A bill or payment.

Use the payment instructions on your billing statement or your insurer’s official account. Payment options and due dates depend on your insurer and policy.

Questions about where a payment belongs? Call before sending money or payment information.

Ask about billing

03 / Policy support

ID cards & documents.

Check your insurer’s account or policy documents for insurance ID cards and declarations pages. Contact the agency if you need help locating a document or requesting a business certificate.

Please use the agency’s requested secure process for private policy information.

Request document help

A change in your life

Let’s keep your
coverage in step.

Buying a vehicle, renovating, moving, adding a driver, or changing business operations? Call to discuss what needs updating and when a change can take effect.

Call 317-660-1710

A voicemail, email, or appointment alone does not confirm a coverage change. Wait for confirmation from the insurer or authorized agency representative.

A little clarity before we talk

Before you make a change.

Understand the details before you decide.

Can I change or cancel a policy through this website?

Call the agency to discuss your request. This website does not bind, change, or cancel coverage. Wait for confirmation from the insurer or an authorized agency representative, including the effective date.

Where do I find my policy number?

Look on your declarations page, insurance ID card, billing statement, or insurer account. Please do not post policy documents publicly or include sensitive application details in a general email.

Can the agency decide whether a claim is covered?

Your insurer evaluates a claim under the actual policy and circumstances. The agency can help you find the appropriate claims contact and discuss policy questions; a general website explanation does not decide a claim.

I need a new quote rather than help with an existing policy. Where should I go?

Use the quote and coverage-review page to find John for personal insurance or Lee for commercial coverage. You can also call 317-660-1710.

Looking for a new quote? Compare available options with the right advisor.

A claim or loss.

A bill or payment.

ID cards & documents.

Let’s keep yourcoverage in step.

Before you make a change.

Let’s keep your
coverage in step.